Latitude E6420 Core i5 2.60 (i5-2540M)
|Internal SKU ID||6620274|
|Operating System||32-bit Windows 7 Pro|
|Chassis Colour / Lid Cover Colour||Dark Gray|
|Video(Video cables and adapters not included)||Nvidia Quadro NVS 4200M (512 MB)|
|Wireless LAN||Wireless 802.11 A/B/G/N|
|Ports||VGA, HDMI, RJ-45, 4x USB, Audio|
Payment and Shipping
The amount of tax and shipping added to your order depends on the product and ship method you choose. Once you're done shopping and have finished adding items to your cart, you will have an opportunity to select the ship method at the checkout screen.
We do not accept tax exempt certificates on our website.
Order Confirmation/Delivery Time:
Customer signature required on all deliveries!
At Dell Financial Services (DFS), we know you want to receive your order as soon as possible, and we make every effort to speed things along. Your order will ship the next business day upon payment approval and order verification excluding weekends and holidays. However, factory delays, issues with payment approval or order verification may delay shipment. We will send a shipping confirmation email when your order ships.
The date you receive your order will depend on when we obtain payment approval, order verification and the ship method you have chosen. However, heavy volume, inclement weather or factory delays may effect your delivery date.
Important Restocking Fee Information:
Unless the product is defective (as reasonably determined by DFS) or the return is a direct result of a DFS you will be charged a 15% restocking fee.
DFS accepts Amex, MasterCard, or Visa.
What's in the box
Laptops with Operating System
- Power cord and AC adapter
- Optical drives (DVD, DVDRW, CDRW/DVD). External optical drives may be included with systems that do not have internal drives (example laptop models include Latitude D4xx series). Systems listed as "No Optical" will not come with a drive and the drive will have to be purchased or provided separately.
- Tested/functional Dell battery
- An Operating System recovery / reinstallation disk or a recovery partition on the hard drive
- Integrated network adapter
- Device drivers (1) (some drivers may need to be downloaded free of charge from www.support.dell.com)
Not Included With Laptop Purchase:
- An Operating System recovery / reinstallation disk or a recovery partition on the hard drive or a recovery partition on the hard drive
- CD-authoring software for creating Data DVDs
- Codecs or DVD playback software for watching DVD movies
- Application or productivity software (examples include word processing, spreadsheets, graphics, Microsoft Office)
- Paper manuals and product setup guides are not included, but user manuals can be found at www.support.dell.com free of charge
- Docking Station or port replicator
- Carrying case, back pack or protective enclosure
- Video cables and adapters
(1)System drivers are included on all Latitude laptops and Optiplex desktops preloaded with Windows XP Pro+, Windows XP Home+, Windows Vista Business+ and Windows7+. Dimension / XPS / Vostro Desktops, Inspiron / XPS / Vostro Laptops, Precision Workstations and systems sold without Windows XP Pro+, Windows XP Home+, Window Vista Business+ or Windows7+ may require additional drivers to be downloaded, free of charge, from www.support.dell.com.
The Dell Video Support Center includes hundreds of how-to videos to help you learn more about Dell products. Please take the time to review the videos to get a better understanding of Dell systems and their capabilities.
- About Dell Financial Services Canada Limited
- About Products
- Customer Support
- Tax and Other Related Fees
- Order Processing
1. About DFS Direct Sales[ top]Is Dell Financial Services Canada LLC, DFSDirect.ca affiliated with Dell, Inc.?
Dell Financial Services Canada LLC (DFS) is a wholly owned subsidiary of Dell, Inc., the world's leading online computer systems company. Dell's global reach and influence allows DFS to directly integrate our services with the needs and demands of Dell customers the world over. DFS is the best source of refurbished, previously leased Dell computers and accessories.
2. About the Products [ top]What does "refurbished" mean?
Refurbished: These systems are tested to ensure quality workmanship standards remain excellent. Refurbished products are visually and diagnostically inspected to ensure these items function. Refurbished systems may have some observable cosmetic imperfections, but they will not affect the performance.What is a Laptop Skin?
A laptop skin is a durable vinyl adhesive that is applied to the top cover of the laptop. Our professionally applied skins hide top cover cosmetic blemishes while providing a sleek, like-new look that does not affect the functionality of the unit. If the skin is removed or otherwise separates from your product, the cosmetic blemishes will be visible. Laptop Skins are not applied to all laptops. Laptops with skins are clearly marked on the product listing and product image.What are "Dell Hot Deals"?
These are products in our inventory which have been discounted significantly. Items chosen as "Dell Hot Deals" are at DFS sole discretion and limited to stock on hand. Rain checks are not available.
What comes with each system?
Please refer to our "What's in the Box" tab included on each product detail listing page for complete information on what is included with each system.
Do manuals come with the computer?
No. Manuals do not come in the box. Manuals can be found on Dell's support site www.support.dell.com.
Do Operating System reinstallation disks come with my computer purchase?
Your system will come with an operating system recovery disk or a recovery partition on the hard drive. Please contact technical support for assistance at 1-800-891-8595.
Can I customize / upgrade the system I am interested in?
No, each system offered for sale is prepackaged and ready for shipment. We are not able to open the packaging to change systems configurations.
The item I am looking at only says it has a DVD-ROM. Will I still be able to use regular CD's with it?
- CD-ROM - can read CDs, cannot read DVDs
- CDRW - can read/write CDs, cannot read DVDs
- DVD - can read DVDs and CDs
- CDRW/DVD - can read/write CDs and read DVDs
- DVDRW - can read/write CDs and read/write DVDs
However, our items that include a DVD-ROMs drive or CDRWs do not ship with software to play DVD movies or write to CDs.
Does my system come with wireless capability?
"YES" indicates that a wireless card is installed. Wireless details can be found on the configuration detail tab of each product listing.
"NO" indicates that a wireless card IS NOT installed, however the ports are available to allow you to add wireless hardware.
Does an AC adapter come with the laptop I am viewing?
Yes. An AC adapter ships with each laptop.
Does a floppy drive come with each system shipped?
How often does DFS add product to the website?
New inventory is added as it becomes available, typically several times each week.
What does "No O/S" or "No operating system" mean?
The operating system is the basic software that is necessary for your computer to function (Windows 7, Windows Vista) and to run programs that are installed. Units that do not include an Operating system will require one for basic functionality.
Anti-virus, Anti-spyware, DVD decoder software and other applications are not included with the Operating System.
Does DFS Export?
No. DFS does not ship items purchased from DFSDirect.ca outside of Canada.
3. Customer Support [ top]
I have received my computer and have an issue with the packaging / configuration / functionality. Who should I contact?
Please call 1-800-891-8595 to report your issue to the DFS Direct Sales customer service team. Hours are M-F 10-6:30 EST excluding weekends and holidays.
4. Tax and Other Related Fees [ top]
Why is tax charged and how much tax will be assessed to my purchase?
Dell Financial Services, LLC is required to collect and remit applicable sales tax based on the ship-to- address.
Do you accept tax exemptions and if so, how do I place an order to receive my exemption?
No. We do not accept tax exemptions on any order.
5. Order Processing [ top]
How long will it be to process my order?
Once we receive your order, it will typically take 1-2 days to process. Please make sure your billing and shipping information is accurate and matches your credit card. From time to time we may need to contact you for additional information if discrepancies are identified.
Why haven't I received an email concerning my order?
We batch process orders. Orders are released every morning pending verification. It could be a day or two before you get a confirmation email regarding your order. In the event we need to contact you, please remove any SPAM blocker as this may delay your order.
6. Shipping [ top]
Can I change the shipping method on my order after the order is placed?
No, In order for DFS to process orders efficiently we are unable to make changes to orders once they have been submitted.
What happens if the shipping address is incorrect or I refuse delivery?Returns for incorrect address or delivery refusal will result in a 15% restocking fee.
When will my order ship?
Orders placed by 2:00 PM EST on this website typically ship the next business day upon payment approval and order verification excluding weekends and holidays. However, factory delays, issues with payment approval or order verification may delay shipment. When your order ships, a tracking confirmation email is sent to the email address associated with your Dell Refurbished account. This can take 2-3 days.
Is there an option for same day shipping?
At this time DFS does not offer same day shipping.
What does Express shipping mean?
Once your order has been processed and placed with the carrier your unit will be shipped express.
Are there any "ship to" address restrictions?
DFS only ships to addresses in Canada. DFS does NOT ship to PO Boxes, APO/FPO, Hotels or Internationally.
7. Payment [ top]
My credit card was charged $5, what is this for?
Like many other online retailers, we charge a nominal fee to your credit card to verify your billing details. This pre-authorization will expire within 3-5 days depending on your banking institution.
What payment types do you accept?
We accept Visa and Mastercard
You may also purchase additional warranty on Laptops and Desktops at checkout up to 1 year from date of purchase. For complete details on our product warranty please see Limited Warranty.
9. Returns [ top]
What is the return policy?
You may return the products purchased from DFS within thirty (30) days from the date of the DFS invoice and obtain a credit of the purchase price (excluding shipping and handling charges) to the credit card account used to purchase the products. To return products, you must call DFS at 800.891.8595 to receive a Return Material Authorization and instructions on returning the system back to DFS. For complete details on our return policy please see Terms & Conditions of Sale.
Is there a restocking fee if I return the product?
Yes, unless the product is defective (as reasonably determined by DFS at DFS' sole discretion) or the return is a direct result of a DFS error, DFS will charge a restocking fee of 15% of the purchase price paid.
Mobile, manageable and made to last
The 14" Latitude E6420 laptop is built for the new mobile business class with the durability, productivity, security and easy manageability youve come to expect from the Latitude E-Family.
- Featuring 2nd Generation Intel Core processors
- Durable and lightweight with hard-wearing Tri-Metal casing and a powder-coated base.
- compatibility with Latitude E-Family product portfolio